Terms of Service

{{ $appname }} provides barbershop, hair salon, spa, and beauty product services, including appointment booking and secure payments. By using the platform, you agree to:

• Use the platform only for lawful purposes and in accordance with these terms.
• Provide accurate and truthful information when registering and using the platform.
• Maintain the confidentiality of your account credentials.
• Not attempt to gain unauthorised access to other accounts or any part of the platform.
• Not use the platform to transmit spam, malware, or malicious content.

To access certain features, you must create an account. You are responsible for:

• All activity that occurs under your account.
• Keeping your password secure and not sharing it with others.
• Notifying us immediately of any unauthorised use of your account.

We reserve the right to suspend or terminate accounts that violate these terms or that we reasonably believe pose a security risk.

{{ $appname }} provides barbershop, hair salon, and spa appointment booking. By booking an appointment, you acknowledge that:

• You are responsible for arriving on time for your scheduled appointment; late arrivals may result in a shortened service or rescheduling.
• Service details and pricing are confirmed by our staff at check-in; any discrepancy will be communicated to you promptly.
• You must disclose any allergies, skin sensitivities, or special requests when booking or at check-in.
• We are not responsible for reactions to products not disclosed beforehand as an allergy or sensitivity.
• We will notify you by email and phone (SMS/call) about appointment confirmations and reminders. It is your responsibility to keep your email address and phone number accurate and up to date so you can receive these notifications.
• Repeated no-shows or late cancellations may affect your ability to book future appointments, as communicated to you.

Payment for services and products works as follows:

• Prices are as listed on our Services page or app at the time of booking, and may be updated from time to time.
• Payment is due via M-Pesa, card, bank transfer, or cash at the time of service, as available.
• Completed services and product sales are generally non-refundable, except where services were not delivered as described or as required by law.
• For recurring or subscription service plans, fees are billed in advance and you may cancel at any time; cancellation takes effect at the end of the current billing period.

All content, features, and functionality of {{ $appname }} — including but not limited to software, text, graphics, logos, and icons — are owned by us and protected by applicable intellectual property laws.

You may not:

• Copy, modify, or distribute our platform's source code or design.
• Use our brand, name, or logo without prior written permission.
• Reverse engineer or attempt to extract the source code of the platform.

You retain ownership of all data and content you upload to the platform.

To the maximum extent permitted by law:

• {{ $appname }} is provided "as is" without warranties of any kind.
• We are not liable for any indirect, incidental, or consequential damages arising from your use of the platform.
• Our total liability to you shall not exceed the amount you paid us in the 12 months preceding the claim.
• For lost or damaged items, our liability is limited to a reasonable multiple of the cleaning charge for that item, unless otherwise required by law.
• We are not responsible for data loss caused by your actions or third-party service failures.

We reserve the right to suspend or terminate your access to {{ $appname }} at any time if you:

• Violate any of these Terms of Service.
• Engage in fraudulent, abusive, or illegal activities.
• Fail to pay applicable subscription fees.

You may also close your account at any time by contacting our support team. Upon termination, your right to use the platform ceases immediately.

These Terms of Service shall be governed by and construed in accordance with applicable laws. Any disputes arising from these terms shall be resolved through good-faith negotiation, and if unresolved, through arbitration or the courts of competent jurisdiction.

We may update these Terms of Service at any time. We will notify you of significant changes via email or an in-app notice. Continued use of the platform after changes take effect constitutes acceptance of the revised terms.

If you have questions about these terms, please contact us:

• Email: info@globalbeautyspa.co.ke

Or use our contact form.