Help Centre

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Browse guides, tutorials, and answers to get the most out of Glomex Beauty Spa.

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Find guides organised by feature area.

Popular Guides

Step-by-step instructions for the most common tasks.

How to Reset Your Password

  1. 1 Go to the login page and click "Forgot Password".
  2. 2 Enter the email address linked to your account.
  3. 3 Check your email for a reset link (check your spam folder too).
  4. 4 Click the link and enter your new password.
  5. 5 Log in with your new credentials.

How to Book an Appointment

  1. 1 Log in and go to your dashboard.
  2. 2 Click "New Booking" or "Book Appointment".
  3. 3 Select the service you want (barbershop, salon, spa, or products).
  4. 4 Choose your preferred date, time, and stylist or therapist.
  5. 5 Confirm and submit your booking.

How to Track Your Booking

  1. 1 Log in and go to "My Bookings".
  2. 2 Select the appointment you want to check.
  3. 3 View the current status — confirmed, in progress, or completed.
  4. 4 You'll be notified as your booking status updates.
  5. 5 Contact support if you need to reschedule.

How to Download Your Invoice or Receipt

  1. 1 Go to your dashboard and click "Bookings" or "Billing".
  2. 2 Find the completed appointment or order you need.
  3. 3 Click "Invoice" or "Receipt".
  4. 4 Download it as a PDF.
  5. 5 Use it for expense tracking or reimbursement.
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